Your privacy matters to us. This Privacy Policy explains what personal information pluss77 collects from Filipino members, how we use and protect it, and what rights you have over your own data.
Last updated: 1 January 2025. This policy applies to all users of the pluss77 platform in the Philippines.
pluss77 is a mobile-first sports betting and casino-style entertainment platform operating for players in the Philippines. This Privacy Policy applies to all personal information that pluss77 collects when you visit our website, register an account, place a bet, play a game, or contact our support team. We are committed to handling your personal data responsibly and in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines. By using the pluss77 platform, you acknowledge that you have read and understood this policy and consent to the collection and use of your data as described here. If you do not agree with any part of this policy, please discontinue use of the platform and contact us at [email protected] to request account closure.
When you register on pluss77, we collect personal identification information including your full name, date of birth, government-issued ID details, residential address in the Philippines, mobile number, and email address. We also collect financial information such as your preferred payment method details and transaction history, which is necessary to process PHP ₱ deposits and withdrawals securely. During your use of the platform, we automatically collect technical data including your device type, operating system, browser or app version, IP address, and session activity logs. This technical data helps us maintain platform security, detect suspicious behaviour, and improve the mobile experience for Filipino users. If you contact our support team, we retain records of that communication — including the content of messages and any attachments — to ensure continuity of service and to resolve disputes accurately. We do not collect sensitive personal information such as racial or ethnic origin, political opinions, or health data unless it is directly relevant to verifying a responsible gaming concern you have raised with us.
The personal information you provide is used primarily to operate your pluss77 account, process your bets and game stakes, and facilitate your PHP ₱ deposits and withdrawals through our supported payment channels in the Philippines. We use your identity and address details to conduct Know Your Customer (KYC) verification checks as required under Philippine anti-money laundering regulations and responsible gaming obligations. Your contact information — email address and mobile number — is used to send account-related notifications such as transaction confirmations, security alerts, and account status updates; we will only send promotional communications where you have explicitly opted in. Technical and usage data is analysed in aggregate to improve platform performance, identify and fix errors, and optimise the mobile betting and gaming experience for our Filipino members. We may use data to assess and manage responsible gaming risk — for example, to identify patterns that suggest a member may be experiencing gambling-related harm — and to take appropriate protective action in line with our Responsible Gaming commitments. We do not use your personal data for any automated decision-making that produces legal or similarly significant effects without human review.
pluss77 does not sell, rent, or trade your personal data to any third party for their own marketing or commercial purposes — your information is not a product we monetise. We share data only with carefully selected third-party service providers who assist us in operating the platform, including payment processors, identity verification providers, and cloud infrastructure partners; all such providers are contractually bound to handle your data securely and only for the specific purpose we have engaged them for. We may disclose your personal information to the relevant Philippine government authorities, law enforcement bodies, or regulators — such as the Anti-Money Laundering Council (AMLC) — where we are legally required to do so or where disclosure is necessary to prevent fraud, money laundering, or other illegal activity. In the event that pluss77 undergoes a business transfer, merger, or acquisition, your data may be transferred to the successor entity, and you will be notified of any such change in advance. We will never share your data with third parties for purposes that are incompatible with those described in this policy without first obtaining your explicit consent.
pluss77 employs industry-standard security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction, including encryption of data in transit and at rest, firewalls, and access controls that restrict data access to authorised personnel only. We store your data on secure servers, and all financial transaction data is handled through PCI-compliant payment processing systems appropriate for the Philippines market. Our security practices are reviewed and updated regularly to keep pace with emerging threats, and staff who handle personal data receive training on data protection obligations. While we take every reasonable precaution to protect your information, no internet-based platform can guarantee absolute security — you are also responsible for keeping your account credentials confidential and notifying us immediately at [email protected] if you suspect unauthorised access to your account. We retain your personal data for as long as your account is active or as required to fulfil legal and regulatory obligations, after which data is securely deleted or anonymised in accordance with our internal retention schedule.
As a user of pluss77 based in the Philippines, you have a number of rights in relation to your personal data under the Data Privacy Act of 2012. You have the right to be informed about what personal data we hold about you and how it is being used — this Privacy Policy is our primary means of fulfilling that obligation, and you may request a more detailed account at any time. You have the right to access a copy of the personal data we hold about you, and to request correction of any inaccurate or incomplete information; we will action such requests within a reasonable timeframe, typically within 15 business days. You have the right to request erasure of your personal data where it is no longer necessary for the purposes for which it was collected, subject to any legal retention obligations that prevent deletion. You also have the right to object to processing of your data for direct marketing purposes and to withdraw your consent for promotional communications at any time without affecting the lawfulness of prior processing. To exercise any of these rights, please contact our support team directly at [email protected], clearly identifying the right you wish to exercise and providing sufficient information for us to verify your identity before acting on the request.
pluss77 uses cookies and similar tracking technologies to ensure the platform functions correctly, remember your session preferences, and analyse how members interact with our website and mobile app. Essential cookies are required for core platform functionality such as keeping you logged in during a session — these cannot be disabled without affecting your ability to use the service. Analytics cookies help us understand which features are most used and where the user experience can be improved; this data is processed in aggregate and does not identify you personally. We do not use third-party advertising cookies or allow ad networks to place tracking technologies on our platform. You can manage cookie preferences through your browser or device settings; however, disabling essential cookies may prevent certain parts of the pluss77 platform from working as intended. For the mobile app version of pluss77, equivalent device-level tracking controls are available through your smartphone's privacy settings.
pluss77 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable Philippine law, or regulatory requirements. When material changes are made, we will notify registered members by email or via an in-platform notification, and the updated policy will be posted on this page with a revised "Last updated" date. We encourage you to review this page periodically so you remain informed about how we protect your personal data. Your continued use of the pluss77 platform after the effective date of any update constitutes your acceptance of the revised Privacy Policy. If you have concerns about any change, please contact us at [email protected] before the effective date, and we will be happy to discuss the impact on your account.
A quick look at the key protections every pluss77 member in the Philippines can count on.
pluss77 never sells your personal data to third parties. Your name, contact details, and transaction history are used solely to operate your account and comply with Philippine law — they are never handed to advertisers or data brokers. You can bet and play with full confidence that your information stays within our platform ecosystem.
All data transmitted between your device and the pluss77 platform is encrypted in transit using industry-standard protocols, and your stored data is protected at rest. Our payment processing meets PCI-compliant standards, so your PHP ₱ deposits and withdrawals are handled through a secure, verified financial pipeline designed for the Philippines market.
Under the Philippines Data Privacy Act of 2012, you have the right to access, correct, or request deletion of your personal data at any time. Simply reach out to [email protected] and our team will action your request within 15 business days. We treat data rights requests seriously and process them without unnecessary friction or delay.
Promotional emails and platform communications are only sent where you have given your consent. You can withdraw that consent at any time by contacting [email protected] or adjusting your account notification preferences. Withdrawing consent for marketing does not affect your ability to continue using the pluss77 platform normally.
pluss77 operates in full compliance with Philippine data protection legislation, including the Data Privacy Act of 2012 and its implementing rules. We cooperate with the National Privacy Commission and relevant Philippine authorities whenever legally required, ensuring our data practices meet the standards expected of a responsible platform serving Filipino members.
Have a privacy concern or data request? Our support team at [email protected] is your direct point of contact for all personal data queries. We aim to respond to every privacy-related enquiry promptly and clearly, without hiding behind automated responses or making the process unnecessarily complicated for our Filipino members.
If anything in this Privacy Policy is unclear, our support team is ready to help. You can also visit the FAQ for quick answers, or review our Terms and Conditions for the full picture of how pluss77 operates.
Email us anytime at [email protected] — we reply in English and focus entirely on the Philippines market.